We offer a 100% full money back guarantee - If you are not completely satisfied with your purchase, contact us within 7 business days of receiving the order to request a full refund and for return shipment instructions. Items must be in NEW condition and NOT used. Returns are shipped at the expense of the customer and are not reimbursed.
Several types of goods that are exempt from being returned:
- Custom orders
- Sale items
- Personal care items
To complete your return, please email us at email@example.com and request return instructions.
Please do not send your purchase back to the manufacturer.
MISSING PACKAGES AFTER SUCCESSFUL DELIVERY
All packages that indicate they were successfully "Delivered" by the Shipping Carrier Tracking Number are NOT available for refund or free replacement. Pippa + June is not responsible for stolen packages after they have been successfully delivered.
If you are shipping a return item consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
UNCLAIMED PACKAGES, INCORRECT SHIPPING ADDRESS, REFUSAL OF PACKAGE
All orders are shipped to the Shipping Address provided by the customer, Orders will NOT be refunded due to incorrect shipping addresses, typos, unclaimed packages, refusal to pay local duties, AND/OR refusal to accept package.
If any of the above examples occurs or similar, a refund will NOT be issued and the package will be reshipped at the expense of the Customer.
At this time we do not accept exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Note: A refund to be processed by some banks may take up to 3-4 business days.